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EasyAdmin
Version 1.0

Cookie Policy

Learn how EasyAdmin™ uses cookies and similar technologies to enhance your experience and protect your privacy in compliance with South African law.

Effective Date: January 1, 2025 | Version: 1.0
Table of Contents
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1. What Are Cookies?

Cookies are small text files that are placed on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently and to provide information to website owners.

EasyAdmin™ uses cookies to enhance your user experience, ensure platform security, and analyze how our service is used to make improvements.

Session Cookies

Temporary cookies that are deleted when you close your browser

Persistent Cookies

Cookies that remain on your device for a set period or until you delete them

2. Cookies We Use

EasyAdmin™ uses different types of cookies for various purposes. We categorize our cookies as follows:

Essential Cookies

Required for the platform to function properly and cannot be disabled

Analytics Cookies

Help us understand how users interact with our platform to improve our service

Functional Cookies

Remember your preferences and settings to enhance your experience

3. Essential Cookies

These cookies are necessary for the website to function and cannot be switched off. They are usually set in response to actions you take, such as logging in or filling in forms.

Authentication Cookies

Keep you logged in and maintain your session security

Duration: Session or up to 30 days

Security Cookies

Protect against cross-site request forgery and other security threats

Duration: Session

Load Balancing Cookies

Ensure your requests are routed to the correct server for optimal performance

Duration: Session
4. Analytics Cookies

These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. This helps us improve our platform and user experience.

Usage Analytics

Track page views, user journeys, and feature usage to improve our service

Duration: Up to 2 years | Provider: EasyAdmin™ Analytics

Performance Monitoring

Monitor website performance, loading times, and technical issues

Duration: Up to 1 year | Provider: EasyAdmin™ Performance

All analytics data is anonymized and aggregated. We do not track individual users or share personal data with third parties for analytics purposes.

5. Functional Cookies

These cookies enable enhanced functionality and personalization, such as remembering your preferences and settings.

User Preferences

Remember your language, timezone, and display preferences

Duration: Up to 1 year

Interface Settings

Save your dashboard layout, theme preferences, and customization choices

Duration: Up to 6 months

Feature Onboarding

Remember which tutorials and help messages you've seen to avoid repetition

Duration: Up to 3 months
6. Third-Party Cookies

Some cookies are set by third-party services that appear on our platform. We carefully select our third-party partners and ensure they comply with applicable privacy laws.

Payment Processing

Secure payment processing services may set cookies to facilitate transactions

Purpose: Transaction security and fraud prevention

Customer Support

Live chat and support tools may use cookies to maintain conversation context

Purpose: Provide seamless customer support experience

Third-Party Privacy Policies

Third-party services have their own privacy policies and cookie practices. We recommend reviewing their policies for complete information.

8. Data Protection & POPIA Compliance

EasyAdmin™ is committed to protecting your privacy and complying with the Protection of Personal Information Act 4 of 2013 (POPIA) and other applicable South African privacy laws.

Lawful Processing

We only process personal information through cookies where we have a lawful basis, such as legitimate interest or consent.

Your Rights

You have the right to access, correct, or delete personal information collected through cookies, subject to applicable laws.

Data Security

We implement appropriate technical and organizational measures to protect cookie data against unauthorized access or disclosure.

For more information about how we handle your personal information, please refer to our Privacy Policy.

9. Contact Us

If you have questions about our use of cookies or this Cookie Policy, please contact us:

EasyAdmin™ Privacy Team

Email: support@myeasyadmin.co.za

Subject Line: Cookie Policy Inquiry

We aim to respond to all privacy-related inquiries within 30 days as required by POPIA.

10. Policy Updates

We may update this Cookie Policy from time to time to reflect changes in our practices, technology, or legal requirements.

Notification of Changes

We will notify you of material changes via email or platform notification.

Effective Date

Changes become effective 30 days after notification, unless immediate changes are required by law.

Continued use of EasyAdmin™ after policy updates constitutes acceptance of the revised Cookie Policy.